The PEI Virtual Convention will kick off with a special session led by Brian D. Gray, managing director and North American retail fuels and convenience lead for Accenture, the largest consulting firm in the world. "There are few events in modern history that have a profound impact on our lives; we find ourselves in the middle of such an event now with the onset of the COVID-19 global pandemic," says Gray. He notes that our experiences as consumers are being forever altered--with changes to how we buy (frictionless, contactless), what we buy and where we buy. He will take the audience on an exploration of the experiences that consumers are now expecting--and how the fuels and convenience retail industry will need to evolve to meet these ever-changing demands. Gray will discuss how players in this industry can take advantage of the disruption and innovate to thrive.
Gray has more than 14 years of experience working with oil and gas clients supporting their downstream fuels and convenience retail business. He helps drive innovation throughout the business and positions clients to capitalize on future trends. His experience in fuels retail stretches across customer experience, loyalty, retail site systems, payments, retail divestments and large-scale, complex deployments.
PEI EVP Rick Long will present his always-anticipated State of the Industry address on Wednesday, November 18. Long will bring insight specific to what PEI members are facing--and thinking. He bases his data on surveys of the PEI membership, along with numerous one-on-one conversations.
ECONOMIC FORESIGHT IN THE COVID-19 ERA
The COVID-19 pandemic. Social unrest. An election year. Any one of these things could muddy the economic outlook. Combined, they seem nothing short of a catastrophe. But, as Brian Beaulieu says, data talks, and it does not have spin, emotion or an agenda. In this session, Beaulieu, CEO of ITR Economics and chief economist for Vistage International, a global organization comprised of more than 14,000 CEOs, will discuss how to separate the wheat from the political chaff and what his post-COVID-19 outlook is as we reopen the economy—and what it means to wholesaler-distributors. He will share what the data tells us about the recent past and what that same data can teach us about the future.
REGULATORY UPDATE & Q&A
Carolyn Hoskinson & EPA OUST Team
Carolyn Hoskinson, director of the Environmental Protection Agency (EPA) Office of Underground Storage Tanks (OUST) and other EPA OUST representatives will provide up-to-the-minute updates on regulatory matters that you face every day. The group will be open to answer your questions on State Program Approval (SPA), spill prevention testing, overfill prevention inspections, containment sump testing, release detection and walk-through inspections, and anything else you have questions about.