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Service Technician Recruitment Toolkit

Hiring good technicians has become increasingly challenging. To help make things easier, we've assembled this free series of tools to provide you with guidance, resources and best practices to recruit and train service technicians.

Click any of the images below to access each section.

While there is uncertainty around the workplace with the COVID-19 pandemic, the need to fill essential roles is more important than ever. Finding service technicians requires an innovative strategy that connects workers to the jobs. Follow these tips and ideas to find people to fill your tech vacancies.

Hiring the right person for the job is a challenging process. The success of your company depends on the quality of your employees. A bad hiring decision can ruin your entire team’s productivity and cost you a lot of time and money. So how do you hire the right person? Here are some resources to help your hiring efforts.

You’ve found the right service tech and they show up on time, ready to work. What do you do now? Most companies have internal training specific to their products and customer service goals. PEI provides many online resources to complement your in-house efforts. Use these resources to provide further education for your new hires and existing employees.

In our dynamic labor market, workers are continually shifting between jobs or moving in and out of the industry. Employee turnover is one of the biggest issues facing companies today. How do you keep them at your company once you’ve hired and trained them? Check out these best practices to help ensure you keep good people.

Need a web resource for potential candidates?

Use this page on your website or social media campaigns: www.pei.org/careers