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Consumers Reveal Driving, Gas-Buying Behaviors

A new NACS study called "Consumer Behavior at the Pump" shows:

  • Consumers who drive more are doing so because of jobs or longer commutes.
  • Price dominates where consumers purchase fuel: 59 percent of those surveyed in 2019 cited lower prices as the reason they prefer a specific store or chain.
  • Food quality and employees influence where consumers shop.
  • Forty-four percent of gas customers also go inside the stores.

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