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Business Bullet
A monthly publication delivering best business practices to PEI members.

The Latest Bullets

Fuel and C-store retailers can focus on four areas now and next: enhancing consumers' in-store safe, contactless experiences; accelerating tech investments; building employee loyalty and investments; and rethinking products and services.

Only 1 in 12 companies goes from being average to a top-quintile performer over a 10-year period. A CEO that makes one or two bold moves more than doubles the likelihood. A CEO that makes three or more bold moves bumps the likelihood six times.

This new report focuses on the EV market, its potential evolution and EV charging infrastructure. The study also provides case studies that explore how the deployment of EV charging infrastructure might change across regions.

Dr. Anthony Fauci is decisive, self-assured, adept at communicating across a broad audience, and immensely credible. He captured the nation's trust by doing four things well. Those things add up to executive presence.

Employees usually don't speak up about six reasons for failure because they fear career derailment and getting fired. Here's what leaders often don't know (or don't want to know).

History suggests that companies that invest in innovation through a crisis outperform peers during the recovery. Plan now for "post-crisis growth."


Early adoption of new technologies can help businesses diversify their service revenue streams. Operational efficiency is key.

  1. Adapt a COVID-19 leadership mindset.
  2. Develop a more aggressive offensive strategy beyond short-term cuts.
  3. Move from survival mode to "How are we going to win?"   

These tips from Larry Becker's book "Great on Camera" address appearance, lighting, background, perspective, camera placement and sound. (And if you're not talking, mute yourself.)

Field techs' roles are overlapping with IT and sales consultants. Rich Smith of Komatsu America Corp. discusses how evolving customer expectations, technology advancements and talent challenges are changing techs' roles.



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