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Business Bullet
A monthly publication delivering best business practices to PEI members.

The Latest Bullets

Field techs' roles are overlapping with IT and sales consultants. Rich Smith of Komatsu America Corp. discusses how evolving customer expectations, technology advancements and talent challenges are changing techs' roles.


The EMV extension came in response to letters NACS sent on behalf of its retail members to the four global credit card networks.  


Many leaders shifted to day-to-day thinking when coronavirus hit. A crisis, however, unveils who can handle the pressure and can make things happen.


Five old school management practices no longer fit the times. Companies that adapt quickly are more likely to avoid economic and employee pain.


Ambiguity surrounding who is responsible for making a decision (or decisions) is a primary cause of delay in vital business activities. Five steps can clear up confusion.


Estimates indicate that services to support the charging of EV fleets could be worth $15 billion in annual revenues and cost savings. Much of that money would come from three activities.  


Registrations and sponsorships will be refunded in full.


Businesses should examine three possible coronavirus scenarios in their planning:

  1. Quick recovery (least likely);
  2. Global slowdown (base case); and
  3. Global pandemic and recession (pessimistic).

McKinsey & Co.'s 23-box COVID-19 checklist provides business leaders with specific actions to:

  • Protect employees.
  • Create a cross-sectional COVID-19 response team.
  • Create goals based on workstream (other than your employees).
  • Practice your plan with top team members through an in-depth tabletop exercise.
  • Demonstrate purpose.

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PEI is in contact with U.S. officials overseeing the COVID-19 response. 


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The Business Bullet is an electronic newsletter available to PEI members only. If your company is a member you can subscribe to the newsletter from the Member Mailing Lists page.