Frequently Asked Questions

Choose a category to begin. The following list are the most common questions received by PEI staff.

Can't find your answer here? Please contact us.


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Members in the Affiliate, Distributor and Service & Construction categories can add a branch location to their profile. The listing must use the same company name as your primary membership and can be included in the PEI Directory (online and print) for only $75 per year. 

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Keywords enhance a member's listing in the Online Directory. This is designed so that alternate spellings or abbreviations can be included without using up the limited space in the Operations Text. 

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The data for the annual printing is compiled in December and the book is typically published the following February.

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Yes, to search the online version click here or download the digital version here.

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If you are the Primary Contact or Web Administrator you can log in (see above) and choose the Company Profile from the menu or choose the Organizations tab. From there you can edit your company information and personnel.

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The company profile that appears online and in the annual Petroleum Equipment Directory can only be modified by your company's Primary Contact or Web Administrator. 

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Search our Online Directory for PEI member companies that manufacture, distribute, service and install petroleum marketing and liquid handling equipment.

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No, PEI is a trade association for companies that deal with petroleum marketing and handling equipment. If you are looking for equipment suppliers or installers, search our online directory.

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Use our online directory to search for suppliers, installers and service providers.

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Each member of PEI will receive a complimentary copy of the directory. Additional copies are available for purchase in our bookstore.

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Yes, there is an additional charge to include your logo. For complete details refer to our Directory Listing Info page.

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Corporate membership types have different requirements than the Operations & Engineering membership for individuals. Go to O&E Membership

Eligibility requires that your company...

  1. Have a business interest in petroleum marketing equipment as a manufacturer, distributor, installar, service contractor, manufacturers representative, export manager, etc.
  2. Have been in business for at least a year as a corporation, partnership or proprietorship.
  3. Must be sponsored by at least one current PEI member company.

Additionally, each corporate membership category has specific requirements. Go to Corporate Membership Divisions

For more details on benefits, requirements or to join now visit www.pei.org/join

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Registered users can change their contact details, change their password and more by editing their Personal Profile.

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Most mailings and invoices from PEI will include your PEI member ID. Check the upper right-hand corner of the address label.

If you cannot locate it, contact us with your company name, location, etc.

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International wire transfers and electronic funds transfers (EFT) may be submitted using the following information. Please add $25 transfer fee to your total payment.

Direct to Chase Manhattan Bank, New York for transfer through the Federal Reserve for credit and advice to Bank of Oklahoma, N.A., Tulsa, Oklahoma referencing Petroleum Equipment Institute general account number: 207896418. Bank of Oklahoma routing number is 103-900036. Our Swift Code is BAOKUS44.

In the event that you are unable to transfer funds or pay by credit card, please send payment by International Money Order in U.S. dollars to: 

Petroleum Equipment Institute
6514 E. 69th Street
Tulsa, Oklahoma 74133

If you have any questions or need further instructions, please contact us and we will gladly help you to expedite payment.

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PEI members receive safety newsletters that can be used in your company's safety programs. We also offer a number of safety posters and brochures. Refer to www.pei.org/safety.

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Upon membership confirmation your company will immediately receive:

  • A listing in the online directory on the PEI web site
  • Substantial discounts on registration and exhibit space for the PEI convention and NACS Show
  • Industry-specific newsletters, safety publications and compliance reports
  • Access to members-only online resources such as serveys, registration lists and downloads
  • Membership discounts on technical documents, safety resources and products
  • Access to special members-only insurance, card processing and freight programs. 
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PEI has grown to include more than 1,600 companies around the world, in all 50 states and 81 territories and countries.

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Membership is open to companies that primarily manufacture, distribute or service petroleum marketing and liquid-handling equipment. To begin the application process complete this online form.

Also, those individuals employed by a company that stores, transports, meters or dispenses petroleum products are eligible for membership in the O&E division.

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Annual corperate membership dues for all four divisions — distributor, service & construction, manufacturer or affiliate — are based on gross annual sales in the petroleum equipment industry.

Minimum annual dues start at $350 and are determined by annual sales revenue. The first year's dues are required with the membership application and the second year is prorated depending on the date of the application.

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You and your mentor/mentee determine the time commitment based on your goals for the year.

Participation in CONNECT is intended to last 12 months, starting when the mentor and mentee initiate their agreement. 

It is important that you engage in consistent communication. Interaction at one hour, once a month is recommended.

 

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For CONNECT information and application forms visit www.pei.org/connect

If you still have questions about the program, contact Bob Young at 918.236.3966.

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No. 

The experience level of Mentors will vary. We encourage Mentors of all experience levels to apply. Remember you can be a mentor and a mentee.

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Connect is the PEI mentoring program intended to provide an association-based initiative where less experienced members may develop one-on-one relationships with more experienced members to learn about the industry, develop business skills, and set other individualized career goals.   

There is no cost for participating. 

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Yes.

We offer government regulators the discounted member price on our Recommended Practices manuals. To order at the discounted rate please contact us and include your organization, role and work* email address. We will respond with the necessary details.

Registration for some PEI conferences and events are also available at a discount or complimentary rate. For details on these discounts contact our registration team at registrations@pei.org.

* We use your email address domain to validate employment with a governmental agency. Personal or free email accounts (Hotmail, Yahoo, Gmail) are not valid for this discount. 

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Member pricing and registration rates require you log in using your PEI member user account.

If you're ordering Recommended Practices you'll be receiving your documents from our partners at Techstreet. Members will need to follow these steps to receive their discount:

  1. Log into the PEI online catalog.
  2. Click through to our bookstore on Techstreet (the price displayed should be correct).
  3. Add to cart and create a Techstreet account or log in.

 

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International wire transfers and electronic funds transfers (EFT) may be submitted using the following information. Please add $25 transfer fee to your total payment.

Direct to Chase Manhattan Bank, New York for transfer through the Federal Reserve for credit and advice to Bank of Oklahoma, N.A., Tulsa, Oklahoma referencing Petroleum Equipment Institute general account number: 207896418. Bank of Oklahoma routing number is 103-900036. Our Swift Code is BAOKUS44.

In the event that you are unable to transfer funds or pay by credit card, please send payment by International Money Order in U.S. dollars to: 

Petroleum Equipment Institute
6514 E. 69th Street
Tulsa, Oklahoma 74133

If you have any questions or need further instructions, please contact us and we will gladly help you to expedite payment.

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PEI accepts Visa, MasterCard, and American Express credit cards. Online payments are secured with 128-bit SSL encryption. Payment by check is also accepted for mail or fax orders.

Payment can also be made by EFT/wire transfer.

If shipping outside the United States is required please contact us for shipping charges and options.

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No. PEI does not publish any non-English documents or offer translation services. We do provide a translate feature for our web pages (see the bottom footer). For sending correspondence, we recommend using Google Translate and/or the translate feature of Gmail.

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No, PEI is a trade association for companies that deal with petroleum marketing and handling equipment. If you are looking for equipment suppliers or installers, search our online directory.

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Member pricing and registration rates require you log in using your PEI member user account.

If you're ordering Recommended Practices you'll be receiving your documents from our partners at Techstreet. Members will need to follow these steps to receive their discount:

  1. Log into the PEI online catalog.
  2. Click through to our bookstore on Techstreet (the price displayed should be correct).
  3. Add to cart and create a Techstreet account or log in.

 

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International wire transfers and electronic funds transfers (EFT) may be submitted using the following information. Please add $25 transfer fee to your total payment.

Direct to Chase Manhattan Bank, New York for transfer through the Federal Reserve for credit and advice to Bank of Oklahoma, N.A., Tulsa, Oklahoma referencing Petroleum Equipment Institute general account number: 207896418. Bank of Oklahoma routing number is 103-900036. Our Swift Code is BAOKUS44.

In the event that you are unable to transfer funds or pay by credit card, please send payment by International Money Order in U.S. dollars to: 

Petroleum Equipment Institute
6514 E. 69th Street
Tulsa, Oklahoma 74133

If you have any questions or need further instructions, please contact us and we will gladly help you to expedite payment.

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PEI holds its annual convention in conjunction with the NACS show exposition. Your registration admits you to the exposition as well as to most PEI convention functions.

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NACS Show exhibitors must register with NACS. Otherwise you will not be able to use your booth's allotment of complimentary badges. 

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Yes, event registration requires you log in.

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Event registration cancellations must be submitted in writing at least 30 days before the meeting. After that date the full amount of the registration fee will be forfeited. All cancellations will be assessed a $25 administrative fee.

Please note that Group Discount registrations cannot be refunded at anytime.

A registration can be transferred to another person in your company at no cost. Contact us at registrations@pei.org or call 918.236.3967.

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Badges will be picked up onsite from PEI Registration or self-serve stations located throughout the hall.

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If your email address is listed multiple times in our databse you will receive duplicate newsletters. This is typically the result of entering on email address for multiple people (such as event registration or a directory listing).

To review a list of individuals with the same email address enter it here.

If you are the Web Administrator or Primary Contact you can edit your company's roster and specify uniqe addresses for all individuals. Otherwise you need to contact the person at your company responsible for maintaining your listing or PEI staff to eliminate the duplicate entries.

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Yes, to receive our free electronic newsletter click here.

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To update your address, password or change your profile information, log in and update your personal profile.

Remember that your email address is also your username- so you'll be required to log in using the new address after any change.

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Upon membership confirmation your company will immediately receive:

  • A listing in the online directory on the PEI web site
  • Substantial discounts on registration and exhibit space for the PEI convention and NACS Show
  • Industry-specific newsletters, safety publications and compliance reports
  • Access to members-only online resources such as serveys, registration lists and downloads
  • Membership discounts on technical documents, safety resources and products
  • Access to special members-only insurance, card processing and freight programs. 
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Each member of PEI will receive a complimentary copy of the directory. Additional copies are available for purchase in our bookstore.

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If your user account has been associated with the wrong profile you'll need to contact PEI staff

It's a simple process and only takes a few minutes. Please provide the correct email address and the address currently associated with your profile.

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The company profile that appears online and in the annual Petroleum Equipment Directory can only be modified by your company's Primary Contact or Web Administrator. 

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Registered users can change their contact details, change their password and more by editing their Personal Profile.

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To update your address, password or change your profile information, log in and update your personal profile.

Remember that your email address is also your username- so you'll be required to log in using the new address after any change.

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Login errors usually occur because the wrong credentials are being used. PEI member user accounts and forum accounts are totally separate and not connected yet.

To log in, register or retrieve your password for the PEI membership system go here.

If you're having trouble logging into the forum you'll neet to reset your password

PEI staff do not have access to user's passwords.

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