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jetmartconoco
4 Posts |
 Posted - 08/12/2012 : 14:49:09
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Hi, i would like to add more ram on the passport. Is it just like installing ram on a regular pc. Motherboard model number is G4V300-D. Any help would be great. Thank you
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shan
USA
43 Posts |
Posted - 08/12/2012 : 15:34:27
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| yes its just like a regular pc oh yea turn the power off to the tower before you install new chip, in server you have 2 chips and client 1 should do it.if still runs slow then call a technician. |
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POSDiddy
USA
610 Posts |
Posted - 08/12/2012 : 21:52:25
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Instead of buying some off the shelf parts (that you have no idea of how the system will react when mixed with the current memory), why not have someone look into the root cause of why you believe it to need more DRAM? I would assume that there would be some performance issue (slowness, etc.) which adding DRAM would only mask.
There could be a number of things impacting performance (bad blocks on a disk, fragmentation, bloated tables in a database, application issues, bad peripheral, etc.) I'd recommend you have a thorough check done (if you have helpdesk, use it and ask to be escalated to someone who can give you a good answer) or call a technician to do so. Just my .02. |
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MrKrabs
USA
480 Posts |
Posted - 08/13/2012 : 08:34:20
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| Somebody is gonna get that 4hr call :) |
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workinghard
USA
134 Posts |
Posted - 08/13/2012 : 14:45:15
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I beleive I read somewhere that the max ram the motherboard supports is 2x1gb ram chips. So don't go buying some 2gb chips, because the board will not support them.
The client is the same motherboard so it will support 2gb of ram as well.
Most people think the passport is slow, and it is. My idea years ago was stick a 256mb pci video card in the passport and 2gb of ram and call it a "passport performance kit". The passport can be running perfectly fine, but still lag when using the touch screen, expecially for fast cashiers. |
Sure, I will do a side job for you.... the cost is 100,000 for the first trip, since I will lose my job, I will need the extra cash. |
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POSDiddy
USA
610 Posts |
Posted - 08/13/2012 : 18:18:37
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Customer: "I can hear a knocking sound coming from my engine when I drive."
Mechanic: "Piece of cake - I can add some sound proofing material to your dash so you'll never hear that knocking noise."
(Just saying - at some point you probably want to look at root cause instead of masking the real issue. Masking it may just lets it fester until it bubbles up as a larger concern, e.g. 2am crash after Watchdog reboot because the problem has gotten so out of hand the system no longer boots up...) |
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workinghard
USA
134 Posts |
Posted - 08/14/2012 : 22:05:56
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How long did a 20.00 prepay take on gsite.......
How long does the same 20.00 prepay take on passport....
You may need to beef up the system if this is your only point of view. Almost all the customers I am getting requests for ram are using that one thing to say they need more. The passport will be running fine, it just is kind of slow switching screens, and it is all the more visible with a really fast cashier.
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Sure, I will do a side job for you.... the cost is 100,000 for the first trip, since I will lose my job, I will need the extra cash. |
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POSDiddy
USA
610 Posts |
Posted - 08/15/2012 : 08:38:24
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quote:
Originally posted by workinghard
How long did a 20.00 prepay take on gsite.......
How long does the same 20.00 prepay take on passport....
I'm not sure this is an apples to apples comparison. GSITE would buffer keystrokes from a keyboard. It had a proprietary OS, proprietary drivers and a proprietary application. There was a built-in two-wire board to directly power the pump loop from the POS. The downloaded CRIND application actually drove behavior versus behavior being driven by the POS...
Passport uses a touch-screen that takes input (using a third party driver) passes it through a application to a MS SQL database, back to other applications, over a LAN to a separate device to do TCP/IP to 2-wire conversion. The CRIND application now simply changes states based on what status is sent from the POS (or rather the EDH)...
For some people, reaching into their center console and grabbing their favorite cassette is much quicker than navigating to that album on an Ipod. To each his own - however, if there is a perception that the system is genuinely "slow", my point is some amount of investigation should precede simply throwing parts at the issue. The investigation might find that there is an application with quick fix that could improve performance. It could find that database purges are failing and tables are bloated, causing slowness anytime a sale has to post to the database. It could find that slowness is due to corruption on the primary storage and read / write attempts fail until a good sector is found.
Maybe it's just me, but I'm a fan of trying to understand the actual problem and getting the "right" fix in versus throwing in some parts with the "try and see" approach. Just my .02. |
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