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 buypak 6.00.04		 Bookmark and Share
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lewichris

USA
1832 Posts
Posted - 08/02/2012 :  13:18:11  Show Profile  Reply with Quote
anyone have modem reset errors ans not allowing a download on this version when using dial for network 1?

Thanks
You can do whatever you want. It is your Equipment. Just don't do it at 3:00 on Friday afternoon when i am on-call

cantdrive55

782 Posts
Posted - 08/02/2012 :  13:57:53  Show Profile  Visit cantdrive55's Homepage  Reply with Quote
check the modem initialization string..... bet it's wrong out of the box...
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lewichris

USA
1832 Posts
Posted - 08/02/2012 :  15:34:30  Show Profile  Reply with Quote
quote:
Originally posted by cantdrive55

check the modem initialization string..... bet it's wrong out of the box...


site was operational before i upgraded software. New modem not helping'.

reverted back to 5.4.20 ans now it tests great.

Thanks
You can do whatever you want. It is your Equipment. Just don't do it at 3:00 on Friday afternoon when i am on-call
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gashuffer

USA
38 Posts
Posted - 08/02/2012 :  22:09:16  Show Profile  Reply with Quote
i had the exact same problem and was forced to use 5.04.20 as well. it too was an existing site and replacing modems and reloading software did not help. i was hoping that brief release of 6.00.05 would have solve the problem.
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fossilfueler

USA
40 Posts
Posted - 08/03/2012 :  05:33:06  Show Profile  Reply with Quote
what cantdrive55 was trying to say is look at the actual MODEM RESET STRING that is programmed into versions 6.00.xx. crack open a manager manual to 5.04.xx and use that string in place of the one in 6.00.xx
RTFM
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cantdrive55

782 Posts
Posted - 08/03/2012 :  06:10:39  Show Profile  Visit cantdrive55's Homepage  Reply with Quote
exactly.... we did 30 + of these upgrades and verifone denies there is an issue...
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scotcal

USA
225 Posts
Posted - 08/03/2012 :  07:50:34  Show Profile  Reply with Quote
Verifone gave me a new initialization string to resolve that issue a few months ago.
Just not sure where I saved the notes. Harrass the helpdesk until they
cough it up.
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ksanders22

70 Posts
Posted - 08/03/2012 :  08:13:15  Show Profile  Reply with Quote
Search archived posts for "buypak 6.00.04" and you will find the correct string.
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gdtaylor

USA
1838 Posts
Posted - 08/03/2012 :  08:22:40  Show Profile  Reply with Quote
Try these values

Modem Reset ATV0&D2S11=50

Modem Dial ATF4X4S9=157=24DT

Use the same values for Backup Modem Reset and Backup Modem Dial
Greg Taylor
Product Support Engineer
Verifone, Inc.
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gashuffer

USA
38 Posts
Posted - 08/03/2012 :  20:45:24  Show Profile  Reply with Quote
quote:
Originally posted by gdtaylor

Try these values

Modem Reset ATV0&D2S11=50

Modem Dial ATF4X4S9=157=24DT

Use the same values for Backup Modem Reset and Backup Modem Dial

thanks for the info greg, i'll give it a try.
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lewichris

USA
1832 Posts
Posted - 08/07/2012 :  21:32:07  Show Profile  Reply with Quote
quote:
Originally posted by gdtaylor

Try these values

Modem Reset ATV0&D2S11=50

Modem Dial ATF4X4S9=157=24DT

Use the same values for Backup Modem Reset and Backup Modem Dial




thanks man, guess i should have called you, oh well for now

Chris
You can do whatever you want. It is your Equipment. Just don't do it at 3:00 on Friday afternoon when i am on-call
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pumpguy55

128 Posts
Posted - 08/08/2012 :  16:19:44  Show Profile  Reply with Quote
quote:
Originally posted by lewichris

anyone have modem reset errors ans not allowing a download on this version when using dial for network 1?

Thanks


You are aware this version is Sapphire only? I had the same error and called the Help Desk, 2nd guy knew the answer. In the release notes it is buried very clearly. In the Lad Delivery Schedule it is plain as day.

It does have the rel.vfg as well as relsap.vfg. Even 6.00.06 has it.
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