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 SHELL FRN UPGRADES		 Bookmark and Share
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podczaski

507 Posts
Posted - 07/26/2012 :  09:11:56  Show Profile  Reply with Quote
Hands down so far, Verifone works like a champ with auto upgrade....Passports...hmmmm....

smellslikegas

USA
443 Posts
Posted - 07/26/2012 :  17:20:45  Show Profile  Reply with Quote
I have only had an issue with 1 verifone shell auto upgrade. The first workstation failed on the HPV20 connection test. Rebooted it and it never went to connecting to server. Did a quick upgrade on the HPV20 files and then the upgrade ran fine.
I can't fix stupid, But I can sure charge for it.
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sklwater

USA
397 Posts
Posted - 07/26/2012 :  20:59:08  Show Profile  Reply with Quote
Some went sweet, some went sour. W/S 2 failed on HPv connect, doa hpv20 at site, etc. ..... What files did you upgrade on the V950?
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smellslikegas

USA
443 Posts
Posted - 07/27/2012 :  07:05:44  Show Profile  Reply with Quote
I upgraded the hpv files on the workstation, The HPV20 was working fine, it talked to the 2nd workstation and the sapphire. It was workstation 1 that acted like it didn't even know it was supposed to be talking to the HPV.
I can't fix stupid, But I can sure charge for it.
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Kennyl

653 Posts
Posted - 07/31/2012 :  06:50:08  Show Profile  Reply with Quote
My Passport upgrades have been flawless for me, In and out in 5 hours and that includes pump/CRIND firmware upgrades.
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bobswmc

204 Posts
Posted - 07/31/2012 :  16:36:58  Show Profile  Reply with Quote
Customer says daily report from Sapphire fine and totals come out drawers balance. Storeworks BO brings the FRN totals over as cash and then a deficit shows when balancing. Is there a MOP setting that needs to be defined in the Sapphire to sort out the FRN discounts? $18.01 short in cash which equals FRN discounts. I talked to Storeworks and they said nothing to set in BO.
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