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 TSL 350 Plus Stuck on warm start
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C.P.S.

6 Posts

Posted - 06/13/2012 :  19:35:28  Show Profile  Reply with Quote
It says System Warm Start H8 comms try:6

I took to CPU board out and tested the battery and its dead.

If i replace the battery would that bring the system back without having to program or if i cold start then hope everything is archived would that bring everything back too?

vitto

USA
291 Posts

Posted - 06/13/2012 :  20:05:28  Show Profile  Reply with Quote
just by replacing the battery wont bring the system back up if you have the correct CPU board with the ram boards on it you can cold start it and then go to the archives and reload most of the setup i want to say last time i had to reload from archives it loaded all the system and tank setups but i had to manually reprogram the plld sensors which was better than loading the whole setup before you cold start though you may want to unplug any modules like sensors or probes to see if it will reboot may have a bad module holding system down
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C.P.S.

6 Posts

Posted - 06/13/2012 :  20:11:16  Show Profile  Reply with Quote
So even with that System Warm Start H8 comms try6, it could be the sensors holding it back from booting

this all started with a Disable DIM alarm, reset now stuck on warm start
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cairnsj

3 Posts

Posted - 06/13/2012 :  20:37:30  Show Profile  Reply with Quote
Change battery, cold start and reload archive. I take care of a lot of sites and this happens all the time. the battery that fails seems to be the same type and has a yellow sticker on it. can't remember the brand.
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nelsonpw

USA
1149 Posts

Posted - 06/13/2012 :  20:39:28  Show Profile  Reply with Quote
VR put out a bulletin on this a while back. Replace the battery. Restore the archive - hopefully someone archived it after programming was complete and correct. Depending on your jurisdiction be prepared to pull a permit and do a full monitor cert minus the spill bucket lake test.

This is my signature. There are others like it but this one is mine.
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C.P.S.

6 Posts

Posted - 06/13/2012 :  20:41:12  Show Profile  Reply with Quote
this is a green battery, but would i still have to cold start with a new battery
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nelsonpw

USA
1149 Posts

Posted - 06/13/2012 :  20:47:22  Show Profile  Reply with Quote
Yes. You're not going to be able to do anything without a coldstart.

This is my signature. There are others like it but this one is mine.
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C.P.S.

6 Posts

Posted - 06/13/2012 :  20:51:51  Show Profile  Reply with Quote
OK thanks, would the Disable DIM alarm have ne thing to do with this?
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nelsonpw

USA
1149 Posts

Posted - 06/13/2012 :  21:08:48  Show Profile  Reply with Quote
The problem is the dead battery.

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bigbadjohn

Canada
2179 Posts

Posted - 06/14/2012 :  05:59:57  Show Profile  Visit bigbadjohn's Homepage  Reply with Quote
It has absolutely nothing to do with the colour of the sticker. Those old batteries that never seem to go bad aren't magic, it's the fact that newer versions of firmware do a better job of checking the battery than the older versions. There are a lot of TLS consoles with old versions of software out there running fine with low/dead batteries that are going to have weird issues when the power blinks.

FYI, Digikey sells the batteries for about $10 each.

Don't learn safety by accident.

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C.P.S.

6 Posts

Posted - 06/14/2012 :  14:06:12  Show Profile  Reply with Quote
i changed battery, then cold start most of it was archived, some programming everything worked, but now they can connect to it remotely, so i guess ill have to hook up a crossover wire to a laptop and try and figure that out.. If ne one had to do this, ne tips would be great
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ServiceTech22Years

USA
60 Posts

Posted - 06/14/2012 :  15:23:27  Show Profile  Reply with Quote
Have to agree with the battery replacement. Have had large sites go down with the stuck-in-warm-start scenario and H8 on the display. Replace the battery and it doesn't happen again. At one point during the winter Veeder-Root said they found a glitch in the PLLD portion of the software that they thought was contributing to systems warm starting but then I never heard any more about it or if VR had a plan of attack for it. We actually had sites remove their VR system and install Incon because of this problem.
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bigbadjohn

Canada
2179 Posts

Posted - 06/14/2012 :  15:28:00  Show Profile  Visit bigbadjohn's Homepage  Reply with Quote
Some versions of firmware the passwords revert to 000000 after a coldstart. Probably just have to set the password to match whatever they are using

Don't learn safety by accident.

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1onemarty

USA
263 Posts

Posted - 06/14/2012 :  21:55:40  Show Profile  Reply with Quote
It takes a whole ten minute to reprogram a Veder Root, why waste all this time looking for ways around it??

quote:
Originally posted by C.P.S.

It says System Warm Start H8 comms try:6

I took to CPU board out and tested the battery and its dead.

If i replace the battery would that bring the system back without having to program or if i cold start then hope everything is archived would that bring everything back too?




Pump Tech..
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nelsonpw

USA
1149 Posts

Posted - 06/14/2012 :  22:24:12  Show Profile  Reply with Quote
quote:
Originally posted by 1onemarty

It takes a whole ten minute to reprogram a Veder Root, why waste all this time looking for ways around it??

quote:
Originally posted by C.P.S.

It says System Warm Start H8 comms try:6

I took to CPU board out and tested the battery and its dead.

If i replace the battery would that bring the system back without having to program or if i cold start then hope everything is archived would that bring everything back too?






10 minutes if you have the setup tape and a sprained finger. A whole lot longer if the setup tape is gone...

This is my signature. There are others like it but this one is mine.
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bigbadjohn

Canada
2179 Posts

Posted - 06/15/2012 :  05:49:33  Show Profile  Visit bigbadjohn's Homepage  Reply with Quote
Without a setup tape and needing to verify every sensor location you're looking at 2 hours or more, if they aren't using BIR and you need to program 20 tank points and wait for the retailer to find the correct tank charts...another hour or two.

Don't learn safety by accident.

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