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 Ruby Question
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ohm

USA
3 Posts

Posted - 02/23/2010 :  22:56:40  Show Profile
how do i change my TAX percentage on ruby? also when im done ringing up the customers and type in the amount of money i punch in the Change amount for customer appears on the Ruby screen for like 2 secs and disappears fast. is there any way to fix that problem?


thank you

Swapnil

Kperlow

USA
2921 Posts

Posted - 02/24/2010 :  05:48:15  Show Profile
Tax rate: call helpdesk and they will help you(if you have helpdesk) Total disappearing: call your servicer to replace your cash drawer or at least check it.
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Dan mcCormick

USA
352 Posts

Posted - 02/24/2010 :  08:53:07  Show Profile  Visit Dan mcCormick's Homepage
Hi ohm.
These sound like basic manager funtions. I suggest calling your local service provider , I am sure they can give you a little more training on the POS.
Please do not think we are not willing to help but when it comes to things like the tax rate issue I think it would be money well spent to have someone there to verify it is working correctly.

The time thing is also something that should be adjusted quite easily.

'Tis the business of little
minds to shrink, but he whose heart is firm, and whose conscience
approves his conduct, will pursue his principles unto death." Thomas
Paine
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echo7

USA
1 Posts

Posted - 02/24/2010 :  12:56:15  Show Profile
Pull out the till and look in the back, you have money blocking the sensor making the drawer seem closed when its open.
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Kperlow

USA
2921 Posts

Posted - 02/25/2010 :  05:15:22  Show Profile
I wasn't going to go thru the steps on here to do that.

quote:
Originally posted by Dont_Test_Me

quote:
Originally posted by Kperlow

Tax rate: call helpdesk and they will help you(if you have helpdesk) Total disappearing: call your servicer to replace your cash drawer or at least check it.



or have a shlocko tech like me change the way the display resets!

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