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 Citpak and gift card activate & recharge
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RodzRob

USA
158 Posts

Posted - 03/10/2009 :  00:18:58  Show Profile
Hi there, for some reason i am having a hard time to setup a activate & recharge soft key.I have dept setup, but when i setup sofekey. and try it. comes back with soft key undefind.
citpak 5.09.06 ruby only
dealer said it was in network funtion.
help...
thanks

PumpTronics Equipment
Miami,Fl.

petropumptech

USA
655 Posts

Posted - 03/10/2009 :  13:31:03  Show Profile
no longer do we use departments for the soft key instead use "other keys" in soft key file and set to recharge for one key and purchase for other.
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RodzRob

USA
158 Posts

Posted - 03/10/2009 :  19:31:09  Show Profile
tryed that couple of more times, but keep getting soft key not defined

PumpTronics Equipment
Miami,Fl.
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petropumptech

USA
655 Posts

Posted - 03/10/2009 :  19:35:13  Show Profile
Go into network config, dealer config and make sure stored value cards accepted is set to yes.
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xardoz

USA
4355 Posts

Posted - 03/10/2009 :  19:38:40  Show Profile  Visit xardoz's Homepage
Have you set the Charge and ReCharge in Manager, Configuration, Sales Configuration?

https://online.hillsdale.edu

Any society that would give up a little liberty to gain a little security
will deserve neither and lose both.
Benjamin Franklin
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RodzRob

USA
158 Posts

Posted - 03/10/2009 :  23:30:52  Show Profile
Yes charge and recharge dept have ben set, not to sure product code did not see any for gift card but am useing code for prepaid card. i will check the stored value option.
thanks

PumpTronics Equipment
Miami,Fl.
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RodzRob

USA
158 Posts

Posted - 03/11/2009 :  15:09:32  Show Profile
got it now.. set the dept on sales config for activate & recharge card. need to set soft key file to dept, not other key.. The kicker is to sell one you must go through the hole sale. &10.00 press gift card dept key, must hit TOTAL KEY, PUT IN THE AMOUT TENDER THEN HIT CASH ...THEN YOULL GET A PROMPT ENTER TO ACTIVATE.....IF YOU HIT CASH AFTER THE DEPT KEY , IT WELL JUST SELL IT. AND IT WONT PROMPT YOU TO ACTIVATE CARD.

PumpTronics Equipment
Miami,Fl.
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