Petroleum Equipment Forum
Petroleum Equipment Forum
Home | Profile | Register | Active Topics | Active Polls | Users | Search | Help
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 General Business, Service & Construction
 Service & Technical
 HPV 20 UNAVAILABLE - Nothing from HELP DESK
Bookmark and Share
 New Topic  Topic Locked
 Printer Friendly
Author Previous Topic Topic Next Topic  

suwaneetexaco

USA
51 Posts

Posted - 06/26/2012 :  13:32:17  Show Profile
Hello,

I have a dual ruby sapphire setup. Randomly, it says HPV 20 UNAVAILABLE (2). Help desk said since FEATURE CARD is NONE on my registration information they cannot do nothing, no dial in to check files, just nothing!

Now i need to call a service technician to see whats wrong. Things have worked fine for over 1 year the way it is...any ideas??

helpless_tech

253 Posts

Posted - 06/26/2012 :  14:13:05  Show Profile
Yes... Call a service technician.
Go to Top of Page

xardoz

USA
4201 Posts

Posted - 06/27/2012 :  09:57:24  Show Profile  Visit xardoz's Homepage
They should be able to dial in and see if the Ruby Card needs reformatting.
But if that is the case, you will need a tech to put ht HPV-20 files back on the card.

https://online.hillsdale.edu

Any society that would give up a little liberty to gain a little security
will deserve neither and lose both.
Benjamin Franklin
Go to Top of Page

lewichris

USA
1889 Posts

Posted - 06/27/2012 :  17:20:29  Show Profile
quote:
Originally posted by suwaneetexaco

Hello,

I have a dual ruby sapphire setup. Randomly, it says HPV 20 UNAVAILABLE (2). Help desk said since FEATURE CARD is NONE on my registration information they cannot do nothing, no dial in to check files, just nothing!

Now i need to call a service technician to see whats wrong. Things have worked fine for over 1 year the way it is...any ideas??





or keep going like you are, been fine for a year, why change now.................................

You can do whatever you want. It is your Equipment. Just don't do it at 3:00 on Friday afternoon when i am on-call
Go to Top of Page
  Previous Topic Topic Next Topic  
Bookmark and Share
 New Topic  Topic Locked
 Printer Friendly
Jump To:
Petroleum Equipment Forum © 2014 Petroleum Equipment Institute Go To Top Of Page
Register Now! XML Feed Follow us on Facebook RSS Feed Snitz Forums 2000